Shortly after the outage occurred, Facebook spokesperson Andy Stone tweeted that the company was working to restore access to its apps. Even Adam Mosseri, the head of Instagram, nodded to the broad extent of the outage, tweeting that it "does feel like a snow day." Others reported that the badges they use to enter Facebook buildings had stopped working. A number of employees told BuzzFeed News that they could not receive emails from outside addresses. If you realize that you are still experiencing the issue, you can use the live chat option so we can have the matter investigated further for you.Inside Facebook, the outage wreaked havoc across several crucial internal systems. We assure you that we are working diligently to resolve this at the soonest possible time and so, we urge that you try the service later. If you have done all of the above and you find more than one person experiencing the same challenge, it may be a network issue. If your phone has the drop down menu option, you may also enable your mobile data from there. You will then see the option to have your data turned on/off. You can confirm this by going to settings, then data usage. Check that your mobile data connection has been enabled. If all websites or apps do not work, please check your APN settings. We suggest restarting the application and trying again.Įxample: WhatsApp is working, but the browser is offline. If some websites/apps work, the issue you were experiencing may have been a temporary issue, or the problem may be related to one particular app. This will help confirm if the issue you are experiencing relates to a particular app, or to the entire internet service.
Step 3. If data is available, try accessing a Google web page or web-enabled app. Is your MB balance less than you expected? For help to understand how different activities use different amounts of data, click here.
If there are no MB available, please try activating a plan by dialing a short code from your phone, using the MyDigicel app or dialing *147#.
Confirm that you still have data available on your account by checking your data balance using the MyDigicel app or dialing *147#. Unable to use the data service on your phone? Here are some steps you can take to get it working again.
0 kommentar(er)
